If you made a reservation directly through our booking website: To cancel your reservation, please sign in to your account. If you don't have one yet, simply create an account using the same email address associated with your reservation. Then go to the 'My bookings' section and open the reservation you wish to cancel. If your reservation is eligible for cancellation, you'll see the cancel option under 'Manage booking.' A confirmation will be sent to your email. Please note that refunds may take up to 14 business days to process. If you made a reservation through another platform: For reservations made via Airbnb, Booking.com, or other platforms, please cancel your reservation directly on the platform where the booking was made.

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